“Internet Explorer has experienced a problem and needs to close”

After downloading the Internet Explorer Cumulative Security Update for December 2007, some customers using IE6 on Windows XP Service Pack 2 have experienced an unexpected crash or hang upon launching Internet Explorer.

This might occur while navigating to a website hosting considerable media content (for example: http://msn.com) resulting in Internet Explorer displaying a dialog that states “Internet Explorer has experienced a problem and needs to close”. If you experience this issue, implement the applicable workaround provided in the following knowledge base article:
Microsoft Knowledge Base article 946627

For your security, we strongly recommend that you deploy the Internet Explorer Cumulative Security Update for December 2007.

Terry McCoy Program Manager Internet Explorer Security.

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